Fulfillment and Delivery


Fulfillment

We fulfill all our products on demand once you place an order. Product design is handled in-house by our design team from Croatia. Production is outsourced via a partner company that has facilities in the United States and Latvia, European Union. All orders go through a 3-step quality check before we ship them out to you:

  1. Software check for errors in graphic design quality
  2. Quality check during production by a fulfillment specialist
  3. Final check before packing the order and sending it to you

The table below shows the average fulfillment time in our online gift store.

Product type Fulfillment time
Non-apparel 2-5 business days
Apparel 2-7 business days

Shipping

We ship your orders from both USA and EU fulfillment facilities, which is based on your location and current stock levels. The orders are handled by global carriers such as: USPS, FedEx, Latvijas Pasts, DHL, and DPD.

All orders are trackable. A tracking number is issued after we fulfill your order. You’ll get shipping and delivery updates by email, text or both - depending on your preferences. If you are based in the USA or Canada, you can as well install free Shopify iOS and Android app Arrive to track your orders.

Shipping time estimates

Average shipping times vary by shipping zones. The table below shows the average shipping times in each zone.

Shipping zone Average shipping time
United States 3 - 4 business days
Europe 2 - 7 business days
Canada 6 - 10 business days
Worldwide 6 - 14 business days

Europe includes following countries: Aland Islands, Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Germany, Estonia, Faroe Islands, Finland, France, Georgia, Gibraltar, Greece, Guernsey, Holy See (Vatican City State), Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Kosovo, Romania, Russia, Serbia, San Marino, Slovakia, Slovenia, Spain, Svalbard And Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, United Kingdom.

We do not ship to Cuba, Iran, Syria, North Korea, and Crimea at the moment.

Shipping rates

Due to substantial weight difference, we have divided products into different groups. Each product group has its own shipping rate rules. Current product groups in our online gift store are:

  • Jewelry
  • T-shirts (coming soon)
  • Hoodies (coming soon)

Jewelry shipping rates:

Shipping zone Flat shipping rate
United States free
Europe free
Canada free
Worldwide free

T-shirts shipping rates:

Shipping zone Flat shipping rate
United States free
Europe free
Canada $5 or free for orders above $50
Worldwide $9 or $3 for orders above $50

Hoodies shipping rates:

Shipping zone Flat shipping rate
United States $3 or free for orders above $50
Europe $3 or free for orders above $50
Canada $7 or $2 for orders above $50
Worldwide $9 or $3 for orders above $50

Total shipping costs are automatically calculated during checkout based on your order contents and your shipping destination. We use flat shipping rates which means that they are not dependant on product quantity inside the same product group.

It is not mandatory to use same billing and shipping addresses during checkout which enables you to send a gift directly to your recipient. It can come in handy if you maintain a long distance relationship or have family and relatives across the country or in another country.

We are not responsible for any duties, taxes, customs, levies and similar import charges that may be imposed on imported goods by authorities in your country.